Privacy policy for Bluebetz Casino visitors
This notice covers bluebetzcasino.co.uk, the site you are reading now, not Bluebetz or its casino and sportsbook operation. We collect a limited amount of data to run this site and answer the emails you send us, and this page sets out what that is, why we hold it and what you can do about it.
Who controls your data
bluebetzcasino.co.uk is the data controller for information collected through this site. Any contact-form submission, cookie preference or usage log generated while you browse here sits with us, not with Bluebetz or Capitanos Games Ltd. If you go on to register with Bluebetz itself, that separate relationship is governed by their own privacy terms, not this one.
What we collect
We collect two kinds of information: what you give us directly, and what your browser tells us automatically.
- Contact-form submissions — your email address and whatever you write in the message.
- Device and browser data — IP address, browser type, and pages viewed.
- Cookie identifiers, where you have consented to analytics or marketing cookies.
- Referral data — the search term or site that brought you here, where available.
We do not ask for and do not hold your Bluebetz account details, deposit history or identity documents. Those sit with the operator, not with us.
Why we process it
Contact-form data lets us reply to your question. Technical and cookie data lets us understand which pages are read and fix pages that aren't working, and supports the advertising that keeps this site free to use.
Lawful basis
We rely on consent for analytics and marketing cookies, and on legitimate interest for the strictly necessary technical data needed to serve the page you requested and respond to a message you sent us.
Sharing with third parties
We share data with analytics and advertising partners who set cookies on this site, and with our hosting provider, who stores the site's files and logs. We do not sell your data to anyone, and we do not pass your contact-form details to Bluebetz or any other operator.
| Recipient | Purpose |
|---|---|
| Hosting provider | Stores site files, server logs |
| Analytics partners | Page views, session behaviour (consent-based) |
| Advertising partners | Ad delivery and measurement (consent-based) |
Your rights under UK GDPR
You can ask us to access, correct, delete or restrict the data we hold on you, and you can ask for a copy in a portable format or object to how we use it. Where processing relies on consent, such as marketing cookies, you can withdraw that consent at any time without affecting anything already done under it.
- Email [email protected] naming the right you want to exercise.
- We confirm your identity if the request concerns personal data tied to an email address.
- We respond within one calendar month, as UK GDPR requires.
If you're unhappy with how we've handled a request, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk, the UK's supervisory authority for data protection.
How long we keep data
Contact-form correspondence is kept only as long as needed to resolve your query and for a reasonable period afterwards in case you follow up. Technical and cookie data is retained for a limited window tied to the analytics tool's own settings, after which it is aggregated or deleted.
Protection of minors
This site is intended for adults aged 18+. We do not knowingly collect data from anyone under 18. Gambling content on this site is not directed at minors, and access to gambling products themselves is restricted by the operator's own age checks, not by us.
Changes to this notice
We may update this policy as our tools or obligations change. Material changes will be reflected on this page with a new effective date.
This notice was last reviewed in 2026. Questions about it go to [email protected].
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.
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